Feedback/Complaints

[sodder]

FEEDBACK AND COMPLAINTS

If you have any feedback on recent plots or events that have occurred in the game, this is the place for them! If you have suggestions as to how better improve the game or certain aspects of it, please let us know here. This can also include suggesting events if you feel events have grown stale or you're feeling like the game could benefit from something in particular.

All comments have been left unscreened to encourage open communication within the game.

If you have a more private complaint, please feel free to message one of the mods! Thank you for all feedback and criticism.

Comments

[sodder]

Hello.

We genuinely apologize for missteps in providing the appropriate content warnings. While it is not an excuse, we genuinely did not realize biting to wrists/neck would constitute as trauma to those areas and so we apologize about the misunderstanding for what constituted as trauma for you specifically. We have adjusted the prelude to reflect these content warnings.

We do encourage players to immediately bring this to our attention since there are many times in which we simply do not realize that specific wording or phrasing might fall within the specifications of someone's triggers. We are always happy to make immediate adjustments if necessary, so we encourage you and every player to speak up the moment they feel uncomfortable about something so that we can properly adjust our content warnings.

Content warnings are an on-going struggle for many people of the game, as you stated, and you have a great suggestion in creating a player-run CWs excel sheet. We found that our old spreadsheet was far too generalized and often lead to more confusion as to what might constitute as someone's trigger and what might not.

We think that creating an excel where players can list the characters that they play and then make a note specifically for their trigger warnings will hopefully help aid players in the future. We hope that this sounds like a functional option for you. Instead of having a section on the applications for cws we can link to the excel spread sheet upon acceptance for people to fill out. We will get this set up immediately.

We understand that a horror game has a higher risk than most game for brushing against people's sensitive topics, and we strive to provide as thorough of content warnings as we possibly can. Hopefully an excel spreadsheet maintained by players can offer more clarity on what people consider to be associated with their CWs.

Thank you for your feedback.

[wwrench]

Thanks so much for the quick and thoughtful reply. I know it's not an easy thing to navigate on a personal level, so I can't imagine trying to find a comfortable and equitable solution for a game of this volume and all its players. I agree, and to be frank I would have liked to have brought it to the team's attention well before, but the very nature of the problem is that the response it triggers isn't a rational, well-reasoned one that leaves me much room for sensible and action-oriented thinking, you know?

That said I absolutely see how the way I phrased it in my application and permissions left some ambiguity about the extent of what it takes to set it off. And of course part of the problem is that that isn't a fixed target. Which is why I really hope that allowing folks a space define these things for themselves, as well as edit and update as the need arises might help a lot of this stuff in one fell swoop. I know it'll make me feel better knowing that there's a single place I can go to and check and be a little more confident that I'm not doing something that might inadvertently hurt someone else.

Anyway, haha. I'll leave it at that so I don't start feeling like you guys should assess a bill for this free therapy. ;] But honestly, thanks for getting this implemented, and thanks for all the effort of working around all these moving pieces!

[sodder]

Thank you for bringing it to our attention! It is a consistent challenge for many players, and we completely agree with you that a detailed spreadsheet is an excellent approach to a possible solution. Especially one in which people can provide more detail as to how a specific thing might bother them. Putting it in the hands of the players is also an excellent way to keep it up to date and let people be more in control of how they present their triggers.

We know that bringing up certain triggers can be difficult so we're empathetic to why it might have been difficult to vocalize it before now. We do try to prioritize player comfort as much as possible especially since it is a horror game so this is definitely a concern worth bringing up and shedding some light on.

It's okay therapy is free in Deerington god knows everyone needs it :')

We are about to make a post towards this! We hope that it will help improve overall communication about sensitive topics in the game. Thank you again for the suggestion! We really do appreciate it.